Barbara Kivowitz is senior partner of im21:innovation/measurement/21st century, a consulting group that helps organizations collaborate across boundaries, solve complex problems, and drive innovation and results. She is a Board member of Harvard Vanguard Medical Associates and an Overseer of MSPCA.

Recent projects have been in health care: change management with the state of Vermont for the implementation of health reform; developing a team learning approach to help a hospital shift to an EHR system; enabling an ambulatory health organization to grow their innovation capabilities.

Barbara has expertise in: innovation, organizational development and change, team and leadership development, learning and knowledge, and cross organizational collaborative networks. Her clients include IBM, Novartis, Genzyme, General Motors, Sun Life Financial, PricewaterhouseCoopers, Harvard Vanguard, Lancaster General Hospital. She is currently involved as domain expert with a Silicon Valley technology company and was a Senior Research Fellow at Boston University’s Institute for Global Work.

Barbara was the chief organizational systems architect for Lotus Institute, an R&D group within Lotus/IBM that pioneered collaborative technology and learning solutions. She directed the innovation practice and was a lead contributor to the collaboration and networking practice areas. She researched and developed change methodologies for all areas.

She was VP of R&D for the e-Teaming Company and designed solutions that used collaborative practices and technology to help them innovate and collaborate globally.

She wrote about virtual collaboration, technology enabled innovation, and knowledge management. She is co-author of The Manager’s Pocket Guide to Knowledge Management. Her recent book is In Sickness As In Health.

Her background is in organizational development and psychology. She speaks three languages and holds graduate degrees from Simmons College and Harvard University.